Shipping

Our current processing time is 2-4 business days. Our processing times excludes holidays as they may be effected due to the volume of orders & postal delays. Please note that our processing time is subject to change including events such as sales, promotions and holidays.Due to a high demand during the Holiday season, our distribution centres and carriers are experiencing delays. We are working hard to get you your order as quickly as possible.  We ship all consumer orders in Germany with UPS. After you have placed your order, you will receive an automatically Email from UPS with all related tracking information to follow your shipping. Please note, in the event of postal strikes or delays, Great Pretenders may choose to change carriers to accommodate.We ship directly from our warehouse located inBarmstedt, Schleswig-Holstein in Germany.Please note the ‘Country’ tab at the top of the website allows you to switch between our warehouses in Canada, the USA, and Europe.We do our best to get your items out to you as quickly as possible. If you are interested in placing a wholesale(B2B)order, please contact us directly for more details on shipping and shipping charges.